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Get useful setup guides and technical help for your issues.
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Help Assistant
Got a question?
If the answer is on our website the Help Assistant will show you where to find it, or you can raise a ticket to our support team.
Come back here to check our answer when we've responded, we'll send email and texts to let you know.
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Having problems?
When there's a service-affecting problem we'll keep you updated here. We'll also post here when we're planning system maintenance.
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Phone
Help with your telephone service
Support Pages > Phone
Phone Services
Home Phone
Home Phone is our standard telephone service. Calls are made over your landline.
Business Phone
Business Phone is our standard telephone service for business customers. Calls are made over your landline.
Broadband Phone
Broadband Phone is our VoIP service. Calls are made over your broadband connection.
