Summary: A handy reference guide to all the server and connection details you may need.
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Our website now provides help and support to customers of Plusnet, Force9 and Free-Online. Please select your provider using the drop-down menu and you will be provided with the technical support details that are appropriate to you.
Broadband Connection Settings - [more]
Broadband username username@plusdsl.net - Username Guide
Broadband password Your account password
Connection type PPPoA
VPI & VCI 0 & 38
Multiplex Method VC-MUX or VC Based
Primary DNS 212.159.13.49
Secondary DNS 212.159.13.50
Email Settings - [more]
Email address format yourname@username.plus.com
Incoming (POP3) Server mail.plus.net
Outgoing (SMTP) Server relay.plus.net
IMAP Server imap.plus.net
Usenet Server news.plus.net
Dial-up Connection Settings
Dial-up username Your account username
Dial-up password Your account password
Dial-up number See Dial-up Connection Numbers
Primary DNS 212.159.13.49
Secondary DNS 212.159.13.50
Webpage Addresses - [help]
Your website www.username.plus.com
CGI ccgi.username.plus.com
Web Server Addresses (to upload files) - [help]
FTP (uploading files) ftp.plus.net
CGI (uploading scripts) cshell.plus.net
Broadband Phone Settings - [help]
SIP Number Visit the Broadband Phone Control
SIP Address sip.plus.net
Port 5060
Sip Domain username.plus.net
More Support

If you can't find the information you need here try the Help Assistant.

Service Status

Check our Service Status page for updates on current problems and announcements about upcoming maintenance work.

You can also get updates over the phone by calling: 0845 002 0173.

This page last updated 15th April 2010

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