Broadband

This page provides information about our previous range of broadband products.

Customers who signed up to these products can continue to benefit from their features, or upgrade to one of our current products for free.

We believe that our customers should be aware of the broadband speed experience they can expect from our products. This page shows the upstream speeds we aim to provide for all broadband traffic at all times. Although we cannot guarantee these speeds, they accurately reflect what it is realistic for us to deliver under normal network conditions.

This page should be read in conjunction with the details of how traffic is prioritised on our network.

How broadband speeds are rated

Check the per-user downstream and upstream speeds for different types of Internet activities, shown throughout the course of a day:

Please note: The speeds shown below represents a guide. Your broadband speed can be affected by many factors and will also vary to help give you a stable connection. The quality of your telephone line, location and weather conditions, as well as any network congestion at your local exchange and the prioritisation process on our network can also affect your actual speeds.

Broadband Your Way Option 1 expected upstream speeds

Time 2am to 12pm 12pm to 2pm 2pm to 4pm 4pm to 6pm 6pm to 8pm 8pm to 10pm 10pm to 12am 12am to 2am Peer-to-Peer NR 100Kbps 100Kbps 100Kbps 50Kbps 50Kbps 100Kbps NR Binary USENET NR 100Kbps 100Kbps 100Kbps 50Kbps 50Kbps 100Kbps NR External FTP NR 100Kbps 100Kbps 100Kbps 100Kbps 100Kbps 100Kbps 100Kbps

Broadband Your Way Option 1 is ideal for web surfing and email. It is not suitable for frequent gaming, binary USENET, Peer-to-Peer, VPN, FTP or lots of music and video downloads.

Key

*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way Option 1 expected downstream speeds.

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Broadband Your Way Option 2 expected upstream speeds

Time 2am to 12pm 12pm to 2pm 2pm to 4pm 4pm to 6pm 6pm to 8pm 8pm to 10pm 10pm to 12am 12am to 2am Peer-to-Peer NR 256Kbps 128Kbps 128Kbps 128Kbps 128Kbps 128Kbps NR Binary USENET NR 256Kbps 128Kbps 128Kbps 128Kbps 128Kbps 128Kbps NR External FTP NR NR 128Kbps 128Kbps 128Kbps 128Kbps 128Kbps NR

Broadband Your Way Option 2 is ideal for all general Internet activities and occasional gaming and VPN. Designed to cater for some, although light, binary USENET, Peer-to-Peer, VPN or music/video downloads.

Key

*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way Option 2 expected downstream speeds.

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Broadband Your Way Option 3 expected upstream speeds

Time 2am to 12pm 12pm to 2pm 2pm to 4pm 4pm to 6pm 6pm to 8pm 8pm to 10pm 10pm to 12am 12am to 2am Peer-to-Peer NR 256Kbps 192Kbps 192Kbps 192Kbps 192Kbps 192Kbps NR Binary USENET NR NR NR 256Kbps 256Kbps 256Kbps 192Kbps NR External FTP NR NR NR 192Kbps 192Kbps 192Kbps 192Kbps NR

Key

*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way Option 3 expected downstream speeds.

Broadband Your Way Option 4 expected upstream speeds

Broadband Your Way Option 4 is no longer sold and is not available to new customers nor as an upgrade option.

Time 2am to 12pm 12pm to 2pm 2pm to 4pm 4pm to 6pm 6pm to 8pm 8pm to 10pm 10pm to 12am 12am to 2am Peer-to-Peer NR NR 256Kbps 256Kbps 256Kbps 256Kbps 256Kbps NR Binary USENET NR NR NR 256Kbps 256Kbps 256Kbps 256Kbps NR External FTP NR NR NR 256Kbps 256Kbps 256Kbps 256Kbps NR

Key

*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way Option 4 expected downstream speeds.

Broadband Your Way Pro expected upstream speeds

Time 2am to 12pm 12pm to 2pm 2pm to 4pm 4pm to 6pm 6pm to 8pm 8pm to 10pm 10pm to 12am 12am to 2am Peer-to-Peer NR NR NR NR NR NR NR NR Binary USENET NR NR NR NR NR NR NR NR External FTP NR NR NR NR NR NR NR NR

Key

*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way Pro expected downstream speeds.

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Essential expected upstream speeds

Time 2am to 12pm 12pm to 2pm 2pm to 4pm 4pm to 6pm 6pm to 8pm 8pm to 10pm 10pm to 12am 12am to 2am Peer-to-Peer NR 100Kbps 100Kbps 100Kbps 50Kbps 50Kbps 100Kbps NR Binary USENET NR 100Kbps 100Kbps 100Kbps 50Kbps 50Kbps 100Kbps NR External FTP NR 100Kbps 100Kbps 100Kbps 100Kbps 100Kbps 100Kbps 100Kbps

Essential is ideal for web surfing and email. It is not suitable for frequent gaming, binary USENET, Peer-to-Peer, VPN, FTP or lots of music and video downloads.

Key

*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Essential expected downstream speeds.