.replyBox {
    width: 99%;
    font: 1em Helvetica, sans-serif;
}

.replyBox .reply-box__text-area {
/*     margin made to be the same as .ticketmsg */
    resize: vertical;
    width: 100%;
    height: 100px;
    font: inherit;
}

.ansCustBoxContent {
    margin: 12px 0;
}

.replyBox .genericMessage {
    width:  100%;
    margin-left: 6px;
    font: inherit;
}